Responsible Gaming Policy
Our business is entertainment—which should be enjoyable. We care about keeping it that way. If you or someone you know has a problem, there are ways to solve it.
For those people who feel they need assistance, there are many resources available:
24/7 National Problem Gambling Helpline:
1-800-GAMBLER or 1-800-522-4700
California Council on Problem Gambling
National Council on Problem Gambling
We understand, though problem gambling affects a small percentage of the overall gaming population (studies show anywhere from 1-5%), that for those it does affect, the consequences can be damaging. Specific measures to control problem gambling include:
- Information placards are posted throughout public areas listing a 24-hour gambling hotline and other resources available from the California Council on Problem Gambling,
- the National Council on Problem Gambling and Gamblers Anonymous
- We offer self-exclusion programs through the Bear River Casino Hotel Security Department at (707) 733-9644
- Identified problem gamblers will not be given access to the gaming areas of the casino but may patronize the other amenities, e.g. restaurants, etc.
Repeat problem gamblers who do not uphold this policy will be banned from the casino altogether.